Timeline

Friday, 30 December 2011

Christmas 2011

This may have been our last Christmas in South Africa for a very long time so we decided to make the most of it.

We did not follow suit of the most of the Gauteng residents and go to Durban or other holiday destination, but we decided to stay at home and appreciate and enjoy our house and our area.

We took the kids to the Garden of Lights at Emperors Palace (Casino). They have this beautiful garden full of lights and Xmas feeling. It was really pretty and exciting, but I remember the times my parents took me to Wemmer Pan and Joubert Park (JHB) and I think the lights and decorations those days were much more exciting. I am not sure if it is only because I was a child and everything seemed bigger and brighter or if it is because the lights in Emperors garden were only made of rope lights (decorated in most wonderful designs). Regardless of my opinion, it was a wonderful night and we all had a good Xmas preparation feeling going on.



Megan, Neré and Cara in front of some of the light candy decorations



I seriously do not like to be in front of the camera - rather on the other side, but Neré insisted on taking this one of Mommy.



The kids in front of a beautiful display of musical instruments



A huge lit up Xmas tree



An "Avatar" tree .... and me and Sarel


We also decided to go have a nice picnic at a dam close by (Rietvlei Dam). We had a nice time. Sarel and the kids tried to J-board, we played badminton, and braaied (BBQ). What a wonderful family day.













Christmas 2011 - Megan



Christmas 2011 - Cara



Christmas 2011 -Neré



Christmas 2011 -Sarel and Chantel


A few months ago I invited the closest family to spend Christmas day with us. We were 21 adults and 7 children. Miraculously I found a way to get all 21 adults around a table for a nice sit down Christmas lunch. The kids also had their own table. I asked each family to bring a dish and at the end of the day, we had more than enough food and snacks for all.

It was such a special day to spend it with parents, siblings, in-laws, aunts, uncles and cousins. I will cherish this memory for a long time.
The day was so busy and I did not have time to take too many photos, but here are a few to give an idea of our lovely day.




The table that accommodated 21 of us






At the table



In the lounge, waiting for the presents



The Christmas tree with tons of presents. After lunch we all moved to the lounge and gave each other presents.


And so another Christmas has passed and tomorrow is the last day of 2011.

We trust you all had a wonderful Christmas and we wish you a blessed and prosperous 2012.

May 2012 be the year that we finally can find a peaceful place in the new country for our roots again.
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Friday, 18 November 2011

Back to normal

It is just over 2 weeks since we returned to South Africa after our quick trip to Sydney. In the midst of all the Qantas grounding drama, we were fortunate enough that the government intervened and we were able to fly on the date and time as booked.  The flight was very nice. Much nicer that when we went.  They kept on feeding us nice snacks and food and the personnel were very friendly. They did not make a big deal of the whole labour dispute. 
Back at OR Tambo the reality of AFRICA hit us quite hard when 2 ground workers yell-talked to each other (each one on the opposite side of the ramp as we were coming out of the plane).  They said something about a wheelchair and a Mr du Plessis.  I just thought… what would foreigners think about such rude yell-talk behaviour?  Luckily my disappointment was short lived, because in the isle on our way to customs, they played some very nice Afrikaans music on the loud system and I was pleased. At least the foreigners got a bit of “nice” as well.
I was quite surprised to go through customs so quick and fast. I did not even see where they should check our bags. We just walked out the doors ???  Hope they did some screening of the traveller’s bags behind the scenes.
We got onto the Gautrain and within the hour we were at home. The kids were very happy to see us and they could not wait to see the presents we brought them. I think they were more impressed by the presents than to see us. And of course … they could not wait to get to the Tim-Tams.
The eldest 2 daughters are in the middle of their school exams, so it is study, study, study…. My stepdaughter got the mumps just before her exam started. She will be going back to school on Monday and will have to catch up on all the exams she missed. She is a clever girl, so I think she will be OK with the added exams this week.
Yes … we are back to our normal life. A life of waking up for every sound, locking doors, clinging to handbags and kids in the shopping mall and remembering to switch on the alarm.  This trip to Australia just gave me confirmation that I NEED to move.  We’ve asked the real estate agents to lower the price on our house and hopefully the new price may just be what someone is looking for.  I hope the house sells soon, because I am ready for our new life in a 1st world.

Monday, 31 October 2011

Good Bye Sydney

Its been 2 weeks since we arrived in Sydney.  Time to go home now - back to the kids, home and business.  If all goes well, we'll be back next year - before May 2012, hopefully for our permanent move.

It has been a very successful and busy 2 weeks and I will give a full report on our Sydney adventure once we are back home and I have a bit more time to give you a full report on our adventure. 

Until then, be assured, this holiday / Look and See helped me to confirm why we decided to immigrate to Australia in the 1st place. I am now even more convinced I am doing the right thing.

Now, one more stretch, about 4-6 months ..... until we are able to move permanently ....

Cheers Sydney, we'll see you next year.

Thursday, 27 October 2011

I am in Sydney!

I am in Sydney! Unfortunately not to stay yet, but only to do some business.
We arrived last week Thursday and will be leaving next week Tuesday.  Sarel and I came to Sydney to do a couple of “business” like activities.  Unfortunately not a lot of sightseeing or holidaying L
So far we did the following:
1.       The main reason for our visit was to “activate” our visa’s. Thus, to do our entry.  This was rather very un-ceremonial at the airport. The customs guy just politely said “welcome to Australia" and off we went. Stamp in the passport.  Entry to the Country – as permanent residents!!! Off course, once we left the customs area Sarel and I jumped up and down an celebrated, but God Forbid!!! Just not in the Customs area.  I was so scared to look “out of place” and end up on Border Security on the Discovery channel, that I deliberately kept my joy and happiness in until it was more appropriate to jump with joy!
2.       We opened a bank account some time ago and had to come and verify who we are in order to “activate” the bank account. We did this last week Friday and they sent our cards to my in-law’s address.  We received our bank cards yesterday (Wednesday).  Can you believe, I had a choice of a black or pink bank card. I chose the pink one!  I am so happy with it (and the bank’s service)
3.       We met with several expats – mostly friends of my in-laws who all stay here in Sydney.  We had such lovely chats with them.  We asked so many questions and got so many good ideas and advice.  It is too much to digest, but I am trying.
4.       We met with a relocation specialist – and she took us all around the Northern Beach suburbs. This is a very expensive exercise, BUT, and this is a very important but … it is worth every cent!  If we are able to chose the right school and area, it will save us a lot of money  in changing schools / areas etc later on.  Remember, in Australia, the schools are very strict on the feeding area, so if you chose the wrong side of the road, your child may end up in a school where you don’t want them. Thus, getting an expert to help is a huge expense, but a very good investment!!!
5.       We met with a family member of a friend of mine, and she showed us the Castle Hill / Cherrybrook area.  Very important to view areas on your own as well, in order to ask the relocation specialist about these areas as well.
6.       We went shopping!!! With our eyes only.  We went to compare prices so that we can chose what to bring, what to leave behind in SA, what to buy new in SA and what to rather buy in Australia.
We are also spending some quality time with my in-laws here in Sydney.  Love the time with our 2 and a half year old nice!
I will definitely do a blog with some of my observations, conclusions etc regarding our trip, but now, I just need time to digest it all for now!

Saturday, 8 October 2011

You know you are South African when:

I received this email yesterday and thought I would like to share it with you.

You know you are South African when:
·         Your employees dance in front of the building to show how unhappy they are
·         You know what Rooibos Tea is, even if you've never had any
·         We call it a braai, because BBQ is the name of a spice or chip flavour
·         Drying out perfectly good meat and eating it weeks later is considered a delicacy
·         A braai is a dinner party
·         You can sing your national anthem in four languages, and you have no idea what it means in any of them
·         You know someone who knows someone who has met Nelson Mandela
·         You go to braais regularly, where you eat tjops and boerewors and swim, sometimes simultaneously
·         You know that there's nothing to do in the Orange Free State
·         You produce a R100 note instead of your driver's licence when stopped by a traffic officer
·         Everyone understands the real meaning of: Ja-Nee, lekker and sharp
·         Travelling at 120 km/h and you're the slowest vehicle on the highway/freeway
·         You can do your monthly shopping on the pavement
·         You have to hire a security guard whenever you park your car
·         The police hire private security to protect the police station
·         You go to a wedding or other great event and watch the rugby and this is totally accepted and understood
·         You know that a taxi is not a “cab” or a safe method of transport, although it is one of the largest public transport methods
·         You know a taxi can move twice it's certified number of people in one trip
·         People are more terrified after 5 minutes in a taxi than appearing on a whole episode of "Supernatural"
·         To get free electricity you have to pay a connection fee of R750
·         More people vote in a local reality TV show than in the local election
·         A taxi overtakes you just to stop right in front of you
·         People have the most wonderful names: Christmas, Goodwill, Pretty, Wednesday, Blessing, Brilliant, Gift, Precious, Innocence, Given, Patience, Portion, Coronation, Star, Goodness, Moses, Lucky, Tiny, Bigboy, Terror, Firstborn and also ….. Lastborn
·         "just now" can mean anything from a minute to a month
·         You continue to wait after a traffic light has turned to green to make way for taxis travelling in the opposite direction
·         You're genuinely and pleasantly surprised whenever you find your car parked where you left it
·         A bullet train (Gautrain) is being introduced by the Government, but they can’t fix potholes
·         You have family on all the continents
·         The last time you visited the coast you paid more in speeding fines and toll fees than you did for the entire holiday
·         You paint your car's registration on the roof and this is considered normal
·         Prisoners go on strike
·         Ruwandan refugees start leaving the country because the crime rate is too high
·         The police ask you if they should follow up on the burglary you’ve just reported
·         Half the city pays for the other halfs’ electricity and water supply
·         A murderer gets a suspended sentence, but if you failed to pay your TV license, you get 2 years sentence
·         The police adives you not to stop if they wave you down in the middle of the night, but rather speed past them and drive to your nearest police station
·         You don’t stop at a red traffic light, in case somebody hijacks your car
·         The Student Union demands that academic achievement shouldn’t be a criterion for university acceptance, as it is discriminatory
·         Landlords may not evict illegal squatters unless they offer them alternative accommodation
·         Scholars protest at the lack of schooling facilities by destroying school buildings
·         Your insurance is higher than the repayments on your car
·         Crime actually DOES pay
·         You can't even go on a business trip to Oz without somebody asking knowingly: 'Oh, having a look around, are you?....'
·         You realise after watching the news on TV that nothing happened in the rest of the world
·         Nobody longer request anything, they “demand” it
·         Where the road narrows, the guy to the rear of you has right of way
·         The SABC advertises and shows highlights of the program you just finished watching
·         The petrol in your tank may be worth more than your car
·         You have to take your own linen with you if you are admitted to a government hospital
·         You actually get these jokes, understands all of them and then pass them on to other friends from South Africa or blog about it.


Oh, there is only one country like this!  Believe it or not, but I still love this country. I am just not happy about what is happening to it.
Have a wonderful day!

Tuesday, 27 September 2011

Our House

I am no longer praying that our house gets sold, but I rather pray that God gives me the patience to wait for the house to be sold.

We can only start making plans to move to Australia once our house is sold. This is the last major thing on our to do list. In this current economy I am starting to think that it may be impossible to sell our house.

I remember so well back in 2005, after my 1st husband died in a car accident, I wanted to move back to my familiar surroundings in Alberton, just south of Johannesburg. We stayed in Pinetown, Kwa Zulu Natal at that stage. After such huge trauma in my life, I wanted to be closer to my parents and in-laws. I got hold of an estate agent, and he started marketing it.

The house was advertised in one of the booklets on a Monday and that afternoon 4 couples came to view the house. The agent had his hands full, not knowing who to serve first. All 4 couples viewed the house and back on the driveway, they started arguing about who are going to put in an offer 1st. I sold the house the following day to a lovely couple and I got double the price Jan and I bought the house for in 2003.

In a blink of the eye the house was sold. No stress, no hassles.

Now, in 2011, it is a total different story. In 2005 the house market was in a “boom” and all houses sold quickly. The demand for houses were much higher than the availability of them. This is definitely not the case in 2011.

After Sarel and I got engaged in 2006 we decided to move in together. Suddenly we had a house full of people. 6 in total. Sarel’s house just was not big enough so we decided to find a bigger house. We wanted to stay in the same neighbourhood because the kids were already settled in their schools.

We searched all over in the area, but just could not find a suitable house which fit our pockets.

One of the estate agents took us to a house in a Security Estate, about a kilometre away from our house. We were not too crazy about the 1st house she showed us (coinsidently, my gynaecologist lives in that house now), but we did fall in love with the Security Estate. So we decided to buy a stand and build a house in this Estate.

We found the perfect stand and bought it. A very good friend of ours is an architecht and he did our house plans for us. By the end of 2007 we were ready to build. But before we started building, Sarel and I got married, we sold Sarel’s house and we moved into a rental house across the road from our stand. We were ready to be owner builders

Herewith a few photos of our building process:


The stand before we started building

Groundworks


Ground work and preparation for the foundation


The kids enjoying themselves in the sand

Preparation for the raft foundation. There are some dolomite in the area and we all had to have raft foundations 

All the PVC piping for the electricity, water, vacuum cleaner and home automation before the cement are poured for the raft foundation.




Here comes the cement!


We had a typical Highveld storm the day of the pouring of the cement for the foundation. The mud was too thick for the cement trucks to come close to the foundation and we had to hire this orange monster to pump the cement closer to the foundation.


The first bricks are being laid
The ground floor done

The start of building on the 1st floor


1st floor done, now for the roof

Roof comes up ...

The house from the front

Almost done with the plastering.

A Cape Dutch style house must be white ....

 The lights inside the house

 All the lights on - view from outside.  This was so funny. Sarel did his own home automation thing, but at this stage it was not ready.  Thus, if you wanted to switch one light on, all the lights in the house came on.  Our neighbours must have though we are crazy.  Luckily Sarel sorted it out before we moved in. 


The house in daylight

The front of the house


We built this house with a lot of love and hope for the future. There were lots of sweat, but likely no tears nor blood. It was a wonderful project for me and Sarel during our first year of marriage. We worked very well together and we are proud of what we achieved.

We moved into our new house in August 2008. We are in this house just over 3 years now. It is a wonderful entertainment house, with an extra entertainment / pub room and with enough sleeping space for a small army.

If we knew that we were going to emigrate, we would never have build the house. But we aint no Psychics , so we did what was best for us at that time. I am not going to stay in South Africa just because we have a nice comfortable house.

We would love for this house to go to a family who will also enjoy it. We put the house on the market in January 2011 and to date; only 5 people came to view it! So few viewings!!!!

But I am still very positive because every person who come and view the property is one closer to the person who will actually buy the house.

Please hold thumbs or pray that the house will sell or alternatively pray that I get more patience. :-)

Until next time….

Thursday, 15 September 2011

Piglet Money


Today, a story that is not totally related to our emigration, but still worth telling and interesting.
It is about our pink savings pig.


In January 2010 I bought this huge pig with the intention to get the kids excited about saving for our Australia holiday in the June/July school holidays.  I gave the kids a black permanent marker and told them to decorate the pig in a way that everybody can see it is our “Australian holiday savings fund”.

We started putting some change into the pig and the kids started putting money in which they picked up.
My eldest daughter, Neré, is a real crow. She picks up every thing that shines and most of the time, this is money.  She easily picks up anything from 5c to R3 on a Saturday trip to the mall (mostly between R1 and R2). All this in 5c, 10c, 20c and sometimes a 50c coin. In Australia she picked up $5 in lose change (At that time it was R35!)
The other day I went to a mall in Randburg to fetch mail from the business post-box and from my car to the post box and back, I picked up 55c!!!
It is amazing to see how much money people just throw away.  Literally!!!!
This picked up money goes to the pink pig and it has become custom for the whole family to pick the money up and give to the pig.  We call this money “piglet money” (in Afrikaans: “Varkie geld”)
There are very little money in the piggy’s tummy that came from our purses, most were picked up.
I did not cut the piglet open for our holiday last year, but decided to continue to save this way. 
One day when we slaughter the piggy (it is halfway full now), I will let you know how much money was in his tummy.
Oink – until later…..

Monday, 12 September 2011

Milestone No 1

Something very special happened today.  It was a special milestone on our journey.  An awareness, a surreal awareness of what is happening.
Some readers will not understand my excitement about this event, but most who have made an emigration decision, who are in a process of emigrating or who have been through it all, will understand this.
Initially we wanted to go to Australia for our “entry” in December, combining it with a holiday, but for various reasons (mostly financial) we decided against it and Sarel and I am going to Sydney in October to do the entry and to go do some LSD (Look, See and Decide!!!) Decide – mostly to decide which areas, neighbourhood etc will suit us. We will also go and activate the bank account Sarel opened the past week-end and to spend some quality time with my brother-and sister-in-law.
If we do not move before our “entry” date expires, we will take the kids in for a short holiday. Hopefully we will be able to move before then.
Now, back to my special experience today.  I phoned the travel agent we normally use (for business and private) and discussed the travel plans with her.  She asked all the necessary questions and asked me if Sarel will go in with his Dutch passport and if I need help with my tourist visa application.  Unmindful I answer that Sarel will probably use his Dutch passport and I will … and before I could say “need a visa” I remembered.  The whole purpose of our trip is to do our entry!
WE DO NOT NEED VISA’S. WE HAVE OUR PERMANENT RESIDENCY!
What a special feeling to tell her, never mind, we are going in with our South African passports and we don’t need visa’s as we have Permanent Residency Visa’s.
This was a WOW moment for me.  So surreal and an amazing feeling.
Another achievement on our journey happened this week-end.  Sarel opened a bank account in Australia.  We can only deposit money into the account and we do not earn interest yet but as soon as Sarel see his personal banker in Sydney, we will be able to transact and earn interest.  It is like our FICA. You need to prove who you are and they need to know that you are a real person and then the account becomes “active”. 
One can easily open a migrant account at most of the Australian banks over the internet.  I suggest you do your research in terms of what the banks offer.  Same as here in SA, all banks offer relatively the same products and interest, but you need to do your homework to decide for yourself which bank will suit you. That is why the internet is there! J
By the way, most banks have none or very little bank charges.
Now I am waiting for my next few milestones to tell you about.  Every milestone is closer to our time for our move and I am very excited.

Friday, 9 September 2011

Keeping the idea alive

“Wait” is not a term that a child normally understands or can do.  They lose focus so easily.  Between their normal tasks, playing, planning to play and messaging on the cell phone, they easily lose focus.

Although the kids are 100% happy about our emigration ideas, I have to keep reminding them about the future.  They lose focus and I have to be very creative to keep the idea alive.

Some of the ideas I implemented are as follows:
·         We look at houses and neighbourhoods in Sydney.  I let the kids tell me which house to look at and which ones they like.
·         We search for appropriate schools in the areas we are interested and look at their uniforms, activities, subjects and the general feel of the school (This helps a lot – even though we know we they have to go to a school on our area, they get a good idea about the schools)
·         I befriended a lot of people in Sydney and am trying to find pen pals for the kids.
·         We talk a lot about our fears, dreams, excitement and disappointments.  We openly have these discussions.  The kids are aware of the fact that it is not always going to be such fun as it was on our holiday, and I believe this will help them adjust to their new life.

A couple of weeks ago we had a braai (BBQ) on a Sunday afternoon.  We sat and had our famous family chats and we decided to document our feelings.  We tackled 2 questions that day and herewith the answers from us all.

Question 1: Why do you want to move to Australia?

Cara (8 yrs) - We are going to have lots of fun there.  They have more fun places. South Africa do not have so much fun places
Neré (10 yrs) – I want to get away from the strikes and taxi’s.  Striking people looks dangerous.  Taxi’s drive like idiots and cause bad accidents.
Megan (12 yrs) – It will be a big adventure. I want to feel what it feels like not living in South Africa. I will have freedom to do more things like going to the mall with my friends – ALONE – without my parents babysitting me.
Chantel (mother) – I feel like white people do not have opportunities, a history and future in South Africa. I don’t want to be judged in business on the colour of my skin, but want to have equal opportunities for myself and my children. I want to live somewhere where my children have a better future.
Sarel (Dad) – I want to be in a place where I can sleep every night without waking up and worry about every sound we hear. I want to go to parks that are free, clean and not fenced off. I want to live in a non-racial country where my children have a future.

Question 2: What I am I going to miss about South Africa?
Cara – Our big house, the pets, the family and South Africa
Neré – Our house, the pets, our family, Durban, the Kruger National Park, friends, school, our tutor, the cars and Honeydew Mazes
Megan – Family and friends. I will miss being with my friends at school every day.  The horse riding and our pets.
Chantel – I will miss my Mom and Dad.  Family, our pets. My domestic help and how easily we can get help in South Africa. I will miss the bushveld, being able to go dining out easily and cheap. My friends. I am going to miss my work.  With regards to food, I am going to miss SPUR Durky sauce and Jelly tots.
Sarel – Pets, bushveld, eating out and to braai on a wood fire.  I will miss our local pub: PEPPER CHAIR! And the big cheap steaks we get in South Africa

Honest truths from all of us!  I am going to repeat these questions in a month or 2 and see how the kid’s answers change.

Cheers for now – and enjoy the rugby world cup – it started today.  Go Bokke!!!!

Sunday, 28 August 2011

Visa application: Private or Agent


Many people looked at us as if we are crazy when we mentioned to them that we applied for our visa application via an agent. (We have a 176 NSW State Sponsored Skilled Visa)
I know it costs a lot of money, but I would like to share with you the reason we made use of an immigration agent.
At the 1st meeting we had with our agent, he asked us if our decision to move to Australia an INSURANCE or URGENT decision is. The answer to that question will determine many aspects of a visa application. The type of visa you may qualify for, the purpose and the urgency all plays a vital role. Different visa’s has different timelines to them.  Some applications may take 5 – 10 years to process and others may take as little as 2 or 3 months.
I am in no position to tell you to make use of an agent or not to, but I would like to share with you the reasons we made use of one:
·         Our time was limited.  See, Sarel was already 42 at the time we decided to apply.  We stood the best chance to get our visa with his skills.  In most cases, one can only apply for a Permanent Residency visa if you are under 45 years.  We did not want to take a chance with our own knowledge about the process and end up losing one or two years.  We wanted to get it right as quick as possible.  Hence, using someone who has all the knowledge.
·         We were not sure if all the detail of the application process and noticed that it changes all the time. We were afraid that we may use an outdated form or requirement and end up losing valuable time.  We trusted the agent to have the latest information.  Also being a Director of a busy company, Sarel and I did not have as much time to do all the research.  We prefer to spend our time wisely with regards to business of family and putting our faith in an agent allowed us to only do the research as required by the agent.
·         We have a complex family setup and wanted to make sure that all kids were correctly included in the application process.
      If you work against time, like having a deadline such as applicant age, kids who are turning a certain age or if you want the kids to be in their new school by a certain time, I would suggest you consider making use of an agent.  It may save you some valuable time.   

There is nothing wrong with completing the application process on your own, without help. There are many who have successfully done this before.  But when you decide to do it yourself, make sure you leave enough time for errors which may come in due to changed laws or processes, which you may not be aware of.
Our agent mentioned to us that once the application has been lodged, the ‘agent application’ has no advantage or go to a separate case officer.  They all end up in the same ‘box’ and are allocated from there to the different case officers.  The only advantage you may have as an “agent application” is that yours may be more correct. 
I know there are also many people who lost a lot of money due to corrupt or unethical agents.  Here is my advice on choosing a reliable agent, if you want to make use of one:
1.    Make sure that you have a reference of the agent. Somebody you can talk to about the service.  Even better if you know this reference of if it is a friend or family member.
2.    I would be very sceptical about giving thousands of Rand / Dollars to an agent for an initial meeting.  There should be no strings attached to such a meeting and it should not be much more than a normal consultation with a lawyer.  You need to get a feel about the agent and must be able to get necessary information without breaking the bank.
3.    An Agent who works in Australia MUST be registered with The Migration Agents Registration Authority. (www.themara.com.au). A reliable agent will have a MARA number. This number can be reference checked.  These agents also need to comply with a code of conduct and if they are found to be in contravention of this Code, they may not practice any further.  Many South Africans (as well as expats) operate from Australia under this MARA number.  They are also being kept up to date with the legislative and procedural changes to the immigration process.
4.    Outside of Australia, the agents need not be registered, but many of them are registered with the professional body, The Migration Institute of Australia (www.mia.org.au). These registered agents get all the latest and updated information needed about the immigration process to Australia - directly from the immigration authorities.
5.    You have to trust and feel good about the agent.  This person is going to deal with your most intimate, sensitive en confidential information and if you do not feel comfortable with him/her, you may have a problem.
In Conclusion, I have family and friends who did the whole application process on their own, without hic-ups.  I also have friends and family who tried to do it themselves and missed important deadlines.  You need to weigh up the options, cost and deadlines for yourself.
I hope above information will be of help in your decision about agent or not.

(In case you need the name and details of the agent who did our visa application, I will send it to you.  Please just send your request via a comment, including your email address and I will get the comment directly to my email and will send you the information.  I will not post your comment.)